Manager, Executive Social Strategy & Operations Lead

About the Team

The Corporate Communications team sits within DoorDash’s broader Communications organization and helps tell the story of how DoorDash empowers local economies in more than 40 countries around the world. We manage the company’s corporate and company storytelling, executive visibility, and media engagement while ensuring we are also speaking directly to our merchants, Dashers, and consumers. As DoorDash continues to grow as a global, multi-category, multi-product company, our team ensures that our story reflects our innovation, scale, and impact. We’re a collaborative, high-performing group that values curiosity, good judgment, and clear, creative storytelling.

About the Role

DoorDash is building the next generation of local commerce, including emerging initiatives like agentic commerce, autonomous robotics, and in‑store software. These efforts require a nimble “build in public” mentality to reach and engage with technical talent, the terminally online, policymakers, market observers, and prospective partners. We’re hiring a hybrid operator who can combine executive storytelling, editorial judgment, and distribution craft to help our individual and organizational accounts show up and participate  in real-time conversations, primarily on X.

This is not a traditional executive communications role. It is not press-office PR. It is not brand social. It’s a judgment-heavy, social-first role at the intersection of corporate strategy and internet culture focused on influence, credibility, and distribution. Think fight promoter meets growth hacker meets clip merchant. 

You’re excited about this opportunity because you will…

• Provide strategic and tactical counsel to executives on their social media presence, specifically on X. 
• Support the social media presence for several founder, executive, and corporate accounts: build a repeatable content pipeline, draft posts/threads, and advise when to engage (and when not to).
• Assess existing and new accounts: network mapping, engagement strategy, amplification plans, and experiments to help the right stories travel to the right people.
• Launch new accounts and build their audiences as needed, defining the voice, content franchises, guardrails, and distribution operating system.
• Translate complex topics into platform-native thinking (earnings context, AI strategy, autonomy, regulation, marketplaces, our technology roadmap).
• “Build in public” for emerging initiatives: share progress without over-sharing (partner with Product/Engineering to package demos, milestones, and learnings).
• Work cross-functionally with Brand Social, Policy, Legal, IR, and Employer Brand to move quickly while staying accurate.
• Build a learning loop: define what “good” looks like (beyond likes), track outcomes, run post-mortems, and refine strategy.

We’re excited about you because…

• You have 6+ years of experience building and scaling social-first narratives for a high-visibility company, product, or principal, and owning strategy, voice, drafting, and distribution (especially on X). 
• You have a proven ability to grow and sustain a credible presence on X (brand or principal) with measurable distribution outcomes.
• You have exceptional writing and editing (you can write like a human, in an executive voice, at speed).
• You have strong judgment coupled with a high risk tolerance (you understand second-order effects, escalation, and how to operate under public-company constraints).
• You have deep curiosity about technology and the economy (you are comfortable with finance and policy audiences and technically fluent conversations).
• You have an operator mindset (you don’t just post, you build a system--formats, pipeline, measurement, and iteration).
• You’re comfortable pushing back on senior leaders with clarity and good instincts.
• X is the primary platform. YouTube, Substack, Threads, and LinkedIn are secondary channels.
• Traditional comms or PR experience is not required.

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