Associate, Member and Provider Initiatives

Hi, we're Oscar. We're hiring an Associate, Member and Provider Initiatives to join our MPSO Initiatives team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will work with internal and external Oscar stakeholders and representing the needs and interests of the department in company wide initiatives. We ask that you have project management and implementation skills with an ability to work across different initiatives and stakeholders at the same time.

You will report into the Senior Manager, MPSO Initiatives.

Work Location: This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $91,659 - $120,303 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

Responsibilities:

• Lead the end-to-end management of cross-functional implementations and projects. This includes project plan creation, stakeholder engagement, and managing cross-functional relationships to drive collaboration. Additionally, it involves edge case mitigation and on-time completion.
• Evaluate overall departmental performance by creating, gathering, analyzing data and metrics and assisting in development of departmental metrics and implementation of mitigation strategies
• Collaboratively works with all relevant internal and external stakeholder groups to create proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives
• Ensure department readiness for new initiatives by reviewing plan documents and technical requirements to assess impact on operations, and developing knowledge management resources, user workflows and escalation pathways.
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 3+ years of experience in program management
• 2+ years of experience delivering projects / programs independently and within a team environment
• Experience in a fast-paced operations environment
• Successfully executed initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support

Bonus points:

• Experience using data and metrics to drive improvements in programs
• Master's Degree
• PMP Certifications or Program Management Certifications
• Lean/Six Sigma Certifications
• Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)