at Gong
Location
New York City
Compensation
$140k–$210k USD
Type
full time
Posted
3 days ago
Remote
Yes
Market range · function + seniority
p25 · target · p75 · n=224
Posted $210k · in the market band
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Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.
At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
We’re looking for a dynamic and experienced Senior Manager of Professional Services to lead a team of Engagement Managers, Consultants, and Technical Architects within our North America Delivery organization. This role is responsible for driving successful implementation outcomes for our customers, ensuring that projects are delivered on time, within scope and budget, and with a high level of customer satisfaction.
In this role you’ll be a people leader and operational anchor, partnering closely with your team to monitor project health, navigate escalations, and support strategic decision-making throughout the customer journey. You’ll also work cross-functionally to improve delivery operations, optimize processes, and foster alignment between the field and internal stakeholders. We’re seeking someone who leads with empathy and accountability; able to develop talent, build trust with executive stakeholders, and cultivate a culture of ownership and collaboration.
The Senior Manager will lead a team in our East region, and we're seeking individuals based in the greater New York City area.
The annual salary hiring range for this position is $140,000-$210,000 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
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