The candidate will be working as a member of the Sub-Same Day (
SSD-Core) Labor Planning delivery team as we work to provide faster than same day delivery across North America. We are looking for an experienced Business Analyst with a strong delivery record and proven program management experience to own strategic, tactical,
cross-functional and technology projects and programs within
SSD Last Mile Delivery. The ideal candidate will draw upon advanced analytical, problem-solving skills, and have a passion for delivering business insights and translating those into scalable, efficient, and automated processes and mechanisms. This role requires defining business problems and goals, scoping and creating project plans, developing process improvements, building scalable mechanisms, coordinating and driving execution, resolving conflicts, and communicating to senior leaders on status, risks, process/product changes, and evaluating tradeoffs. Data analysis, cross-team coordination, project management and executive presentation skills are essential.
Key job responsibilities
- Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
cross-functional goals
- Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
- Provide data management processes such as accessing raw data feeds, organizing data and designing reports that present status-at-a-glance visualization for business performance.
- Retrieving and analyzing large sets of data using Excel,
SQL, and other data management systems.
- Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.
- Monitoring existing metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.
- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
- Work with program managers, business leaders, tech, product, science partners and executive team to communicate and impact critical business initiatives
- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
- Roll up your sleeves and do whatever is necessary; general manager/ owner mentality
- 5+ years of tax, finance or a related analytical field experience
- 3+ years of writing
SQL queries and creating business intelligence reports using
Tableau,
Power BI experience
- Bachelor's degree
- Experience defining requirements and using data and metrics to draw business insights
- Experience with Excel
- Experience with
SQL- Experience making business recommendations and influencing stakeholders
- MBA
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 130,000.00 - 185,000.00
USD annually
USA, TN, Nashville - 106,400.00 - 151,800.00
USD annually
USA, WA, Bellevue - 118,200.00 - 160,000.00
USD annually