Senior Technical Program Manager, Network Demand Management

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

The Network Demand Management team is dedicated to effectively managing the lifecycle of Google’s network demand to ensure our infrastructure keeps pace with evolving business needs. We perform in-depth analysis to validate forecasting methodologies and identify trends, delivering strategic insights that drive continuous improvements in our planning processes. Our team focuses on streamlining the onboarding of new network architectures and enhancing operational efficiency through a commitment to automation and process optimization.

In this role, you will optimize network demand plans and provide critical insights into global trends to achieve exceptional forecast accuracy while reducing planning cycle times. You will drive process improvements and integrate organizational strategies into our forecasting models to enable the growth and reliability of Google’s global network. By collaborating with product areas across Google and partnering with product, data science, and engineering teams, you will deliver technical solutions that support our most ambitious infrastructure goals.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $192000 - $279000 (USD) + 20% bonus target + bonus + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Lead the processes required to generate and publish a demand plan, understand business inputs and policies, and deliver key insights into network demand trends.
• Lead projects that strive for self-sustaining planning, evaluate new forecasting methodologies, and partner cross-functionally to find efficiencies in our planning processes.
• Define the process to operationalize the demand process for new network products.
• Drive program reviews, decision-making, and prioritization, including trade-off and demand supply scenario analysis.
• Lead metrics reviews to understand gaps and opportunities, drive actions to continuously improve, and deliver organizational change and measurable impact.

Minimum qualifications:

• Bachelor's degree in a technical field, or equivalent practical experience.
• 8 years of experience in program management or forecasting.

Preferred qualifications:

• 8 years of experience managing cross-functional or cross-team projects.
• Experience in data science in evaluating forecasting methodologies or implementing data-driven technical solutions.
• Knowledge of the technical and process challenges associated with network infrastructure, topologies, and global planning.
• Ability to define metrics and Service Level Objectives (SLOs) that drive operational efficiencies and measurable business outcomes.
• Excellent data analysis skills, and ability to translate complex data findings into actionable strategic plans.
• Excellent communication and stakeholder management skills, with the ability to influence partners and build collaborative relationships.