We are seeking an experienced Operations Manager to lead continuous improvement initiatives, data management, and operational excellence within our SSL (Space Simulation Lab) operations. This role combines hands-on process improvement, data analytics, visual management, and operational leadership to drive performance and efficiency across the facility.
Key job responsibilities
Continuous Improvement & Kaizen Leadership
Lead and facilitate kaizen events focused on workflow optimization and waste elimination
Implement and sustain 5S methodology across the operational area
Identify opportunities for process improvements through gemba walks and direct observation
Drive standardized work practices and document best practices
Coach associates and leadership on continuous improvement principles and tools
Data Analysis & Performance Management
Analyze chamber performance metrics using
SQL queries and data visualization tools
Extract, transform, and analyze operational data to identify trends and improvement opportunities
Create dashboards and reports to track key performance indicators
Provide data-driven recommendations to leadership for operational decisions
Monitor and report on the effectiveness of improvement initiatives
Visual Management
Design and implement visual management systems in collaboration with supervisors and managers
Develop and maintain performance boards, metric displays, and standard work documentation
Ensure visual controls are current, accurate, and actionable
Train team members on interpreting and utilizing visual management tools
Continuously improve visual communication methods across the operation
Operational Leadership & Supervision
Serve as backup supervisor during absences, breaks, or high-volume periods
Support day-to-day operational execution and problem-solving
Provide leadership and direction to associates when filling supervisory role
Ensure safety, quality, and productivity standards are maintained
Escalate issues and coordinate resources as needed
Planning & Coordination
Review unit logs to identify patterns, issues, and improvement opportunities
Assist in creating and updating Weekly Reports (WR) for leadership review
Support capacity planning and resource allocation activities
Coordinate with
cross-functional teams on improvement projects
Track and document action items from operational reviews
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and
SQL- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in
stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, REDMOND - 82,700.00 - 129,800.00 USD annually