Manager II, Network Depl. Eng, ADC NIDD

Amazon Web Services (AWS) is looking for a Network Build Manager to manage a team of engineers supporting the Amazon Dedicated Cloud (ADC) regions. As dedicated cloud regions continue to expand and grow, we build and expand data centers to stay ahead of customer demand. We are looking for a proven technology manager with experience in people management, robust technical understanding with drive and vision to take ADC Scaling Operations to the next level. The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.

The mission of the team is to deliver network capacity on time with zero rework. The Network Build Manager will manage the planning and deployment of new data center spaces as well as the build and expansion of remote management facilities. This manager will be responsible for a growing a team and will oversee their development and growth. The successful candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction and proposing technical solutions. This manager will ultimately be responsible for installing and delivering our network equipment and related infrastructures, as well as responsible for driving low voltage structured cabling across the Amazon data center platform.

This position requires that the candidate selected be a US citizen and obtain and maintain an active TS/SCI security clearance with polygraph.

Key job responsibilities
- Prioritize and assign tasks to design engineers and project managers, coaching and creating documentation. Manage tasks and deliverables across medium to large-size projects.
- Manage projects across multiple AWS regions to ensure just in time delivery of new data center spaces.
- Manage the installation of network and cabling infrastructure in a data center environment
- Guide, train and educate staff on the best practices related to all service owner issues
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Provide weekly report to project stakeholders
- Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours support. Recruit and train engineers to ensure appropriate staffing levels and host weekly staff meetings and drive compliance to Amazon performance management requirements

About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 5+ years of people management and team development experience
- 5+ years of engineering work managing large-scale services experience
- Experience maintaining SLAs through the implementation of proactive issue detection and reporting
- Experience operating a mission-critical team or product
- High school or equivalent
- 3+ years of experience in a data center technology role and experience of TCP/IP networking, network cabling, optic types, and test equipment
- Broad understanding of infrastructure technologies installation and design including network cabling, hardware, and test methodologies. - 3+ years of work in a management position with 5 or more direct reports experience
- 5+ years of work in data centers with an emphasis on building and equipment operation experience
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience using strong customer service, communication, and interpersonal skills
- Experience leading teams and driving results through team members
- Experience analyzing metrics to drive business improvements
- Experience representing your team or technical area to senior management
- Experience with Six Sigma, lean manufacturing, or experience with retrofits, launches, or automation deployments
- Proven ability to partner with a variety of internal and external teams in setting technical direction, mitigating conflicts and ensuring prioritization to deliver results timely for stakeholder teams.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.