The NPI Operations Program Manager (OPM) role at Meta Reality Labs offers a unique and dynamic opportunity to be at the forefront of cutting-edge consumer electronics product development and mass production. This role is highly impactful, bridging core product teams with a broad spectrum of functional organizations, including manufacturing, engineering, quality, supply chain, legal, and finance, as well as external suppliers. The OPM is a key driver in ensuring the seamless execution of complex, high-priority initiatives that directly influence the success of innovative products in a fast-paced, evolving environment.
Responsibilities
- Manage cross-functional execution of NPI and mass production initiatives for cutting-edge consumer electronics devices by integrating plans and communicating risk & status clearly and succinctly to management, calling out key issues and presenting options for resolution to Leadership
- Establish and lead on-site bring-up and integration activities, coordinating with both internal and external resources
- Drive supplier readiness activities to execute development builds leading up to ramp, development of process qualifications plans, and defining capacity and capex requirements, clearly identifying deliverables and dependencies
- Assess, analyze, consolidate, and communicate risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and other executive forums
- Lead the tactical execution of go-to-market initiatives for our products by working closely with key cross-functional teams. Bring point of view to the team, informing and guiding decisions related to these initiatives
- Liaise across cross-functional teams to ensure product cost, manufacturability, reliability, product quality, and safety & compliance performance goals are met
- Drive Operations team towards factory readiness with manufacturing partners to support MP (line layout, automation, capacity, CapEx)
- Work with Product Cost Engineers to track and drive product cost targets through MP
Minimum Qualifications
- BS or higher in Business, Engineering, Supply Chain/Operations discipline or equivalent experience
- 8+ years of experience in an Operations-focused Program Management role for a Consumer Electronics device
- Proven problem solving and analytical skills, including advanced skills in Excel
- Knowledge of product features/specifications, manufacturing processes and the supply chain for consumer electronics products
- Experience working with and managing external suppliers and manufacturers
- Proven project management experience, including cross-functional stakeholder management
- Proven communication skills
- Experience navigating ambiguity in a fast-paced environment and prioritize multiple and competing work threads to maximize impact Experience leading development/delivery of multiple high-volume products
- Experience managing JDM’s with different models of engagement
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
- 12+ years' experience in an Operations-focused Program Management role for a Consumer Electronics device
- Master's degree (e.g. MBA, Engineering, or other relevant field) with experience in management consulting, strategy, business operations, corporate strategy or similar discipline
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)