Senior Manager, Customer Marketing

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Marketing

Job Sub Function:

Channel & Partner Marketing

Job Category:

Professional

All Job Posting Locations:

Jacksonville, Florida, United States of America

Job Description:

About Vision

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for a Senior Manager, Customer Marketing within the U.S. Vision Care Organization.  This role is based in Jacksonville, FL.

Purpose: The Senior Manager, Customer Marketing will lead a high-performing team responsible for growing the contact lens category and the ACUVUE® brand in the US market, across key US customers groups. The role is responsible for leading Strategic Accounts Joint Business Planning, which consists of developing insights based, channel-specific and customer-specific shopper and professional marketing strategies and business plans, designed to grow contact lens penetration and drive ACUVUE® sales. Examples of critical initiatives led by this role will include the digital advertising, database marketing, price promotions, POP, customer events and all communication touch points with US contact lens shoppers. This team partners with the US ACUVUE® brand team and US Strategic Accounts team to ensure all brand and customer objectives related to the shopper are achieved in an efficient, consistent, coordinated fashion.

You will be responsible for:

• Developing and measuring performance with KPI indicators across all initiatives.
• Reporting results to senior management and all relevant collaborators across the organization.
• Managing a trade marketing budget across multiple channels and customers.

Qualifications

• Bachelor’s degree is required, MBA is preferred
• Minimum of 10 years of business / work experience
• Minimum of 5 years of marketing and/or sales experience with a strong track record of business results
• Experience in a MedTech / medical device business is preferred
• Strong track record of success developing and driving business plans, measuring and delivering results is desired
• Must possess strong collaboration skills with the ability to influence cross-functional teams across a matrix
• Strong strategic thinking with the ability to set a vision, identify new opportunities, develop new ways of working, pinpoint solutions to complex problems and overcome obstacles is preferred
• Proven leadership ability; capable of motivating and managing cross-functional teams across a matrix

This is role is based in Jacksonville, FL and will require travel domestically up to 25% of the time.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource

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Required Skills:

 

 

Preferred Skills:

Brand Positioning Strategy, Commercial Awareness, Competitive Landscape Analysis, Consulting, Cross-Functional Collaboration, Customer Intelligence, Data Analysis, Digital Metrics, Execution Focus, Financial Analysis, Marketing Policies and Procedures, Market Research, Organizing, Process Improvements, Program Management, Sales Channels, Tactical Planning, Technical Credibility, Technologically Savvy, Trade Marketing