Corporate Investigator, Enterprise Protection Program - Global Investigations

The Corporate Investigator is an individual contributor responsible for investigating reports of internal theft, vandalism, fraud, suspicious activity, and violations of company policy in a high-tech corporate environment. Reporting to the GI Regional Manager – AMER, this role utilizes technology, analysis, interviewing, and assessment techniques to protect and safeguard personnel, information, and assets. Investigations range from moderate to complex in nature, with collaboration on high-profile or sensitive matters. This is an on-site role with occasional travel.

Key job responsibilities
• Analyze CCTV video, access control systems, and other data collection capabilities to identify behaviors, root causes, locations, potential evidence, and person(s) involved
• Organize, prioritize, and investigate multiple incidents as part of a managed caseload with overlapping deadlines and priorities
• Collect, document, and preserve evidence (video, still images, documents, written notes) and maintain them within the investigations workflow and case adjudication process
• Conduct interview of victims, witnesses, and persons of interest utilizing established interviewing techniques
• Investigate threats from external sources and internal incidents including theft of assets/intellectual property, vandalism, and suspicious activity across the enterprise
• Utilize a structured investigative workflow and case management system to track investigations, analyze trends, and identify root cause to mitigate loss
• Demonstrate clear and precise written and verbal communication, including empathetic engagement during stressful and non-stressful situations
• Actively participate in training and mentoring opportunities, seek feedback, and share knowledge with peers
• Assist in compiling and publishing case management metrics

A day in the life
A typical day as a Corporate Investigator begins with reviewing your active caseload and prioritizing tasks based on urgency and complexity. You might start by reviewing CCTV footage related to a reported theft, then transition to conducting a witness/victim/person of interest interview for a separate fraud investigation. Throughout the day, you'll document findings in a case management system, collaborate with your regional team on emerging incidents, and consult with your Regional Manager on sensitive matters. You'll balance independent investigative work with team coordination, sharing insights, supporting peers on complex cases, and contributing to trend analysis that helps prevent future incidents. No two days are exactly alike, and the role requires adaptability, critical thinking, and a commitment to protecting people and assets across the enterprise.

About the team
The Enterprise Protection Program – Global Investigations (EPP-GI) team is a specialized unit within Corporate Security & Investigations dedicated to safeguarding personnel, information, and assets across the global enterprise. Operating across AMER, EMEA, and APAC regions, the team conducts investigations ranging from internal theft and fraud to external threats and policy violations. EPP-GI embraces continuous process improvement, innovation, and shared risk management, fostering a collaborative environment where investigators support one another and local stakeholders across global locations. The team values mentorship, professional development, and building strong partnerships both internally and with external industry groups. - Bachelor's degree (or equivalent) in Criminology
- Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response
- Experience designing and implementing investigative tactics, including interviewing and documentation
- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
- Experience handling ambiguous or undefined challenges through strong problem solving abilities
- Experience conducting corporate, product, and/or vendor investigations with increasing complexity
- Foundational investigative and analytical skills specific to a corporate high-tech environment, including CCTV video review and preservation, an understanding of Chain of Custody, and knowledge of the methods of investigation - Experience in facility/corporate security management, law enforcement, risk management, legal, or related industries
- Certified Fraud Examiner (CFE) or Professional Certified Investigator (PCI) certification
- Experience managing investigations in a global organization; private sector experience preferred
- Ability to identify security gaps and opportunities and develop appropriate mitigation recommendations and plans from a multidisciplinary perspective
- Results-oriented professional with strong influencing and collaboration skills, comfortable working in a fast-paced environment
- Experience with data analytics or trend analysis to identify patterns in security incidents

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Sunnyvale - 81,800.00 - 143,100.00 USD annually
USA, NY, New York - 81,800.00 - 143,100.00 USD annually
USA, TX, Austin - 74,400.00 - 130,100.00 USD annually
USA, VA, Arlington - 74,400.00 - 130,100.00 USD annually
USA, WA, Seattle - 80,200.00 - 130,100.00 USD annually