Product Manager, Platform Engineering & Toolchain

AbbVie’s Business Technology Solutions (BTS) Infrastructure, Architecture, and Innovation group is seeking a Product Manager with experience in Platform Engineering and Developer Experience, Internal Developer Toolchains and DevOps.

This role supports product strategy, design and planning for multiple internal platform products that enable secure, compliant, scalable, and high-velocity software delivery across BTS. This is early-stage product work — you will shape what gets built from the ground up based on what engineers actually need.

You contribute to internal platform products using product management best practices, embedding reliability, security, and compliance as differentiated capabilities while improving developer experience, operational efficiency, and time to value.

Key Responsibilities:

• Champion end-to-end product management from continuous user research and discovery through launch, adoption, and optimization of internal platforms.
• Focus engineering teams on the why. Own business outcomes and user problems, not solutions—deeply understand developer pain points before prescribing platform features.
• Facilitate outcome‑oriented alignment across business, engineering, and BTO stakeholders for a suite of Platform Engineering and Internal Developer Toolchain products, ensuring enterprise requirements (security, compliance, reliability, cost) are delivered as built-in platform value.
• Own platform capabilities such as CI/CD pipelines, developer portals, artifact management, and observability.
• Treat compliance, security, and operational controls as first-class product features, embedding them directly into platforms and pipelines.
• Conduct in user research, journey mapping, and assumption testing to validate product decisions — change direction when the evidence says you're wrong.
• Use data analytics, KPIs, and OKRs to measure product success, guide prioritization, and drive evidence-based, customer-centric decisions.
• Work closely with Engineering, Security, Architecture, Legal, and Compliance teams to deliver platforms that are compliant-by-design, scalable, and reusable.
• Collaborate with other Product Managers to align platform strategies, manage interdependencies, and deliver a cohesive internal developer ecosystem.
• Guide cross-functional teams in delivering platform standards, paved roads, and self-service capabilities that accelerate product team delivery.
• Proactively monitor DevOps, Platform Engineering, cloud, and AI trends to ensure platform relevance, sustainability, and innovation.
• Facilitate outcome-oriented alignment across business, engineering, and BTO stakeholders, clearly communicating strategy, trade-offs, and progress.

Required:

• Bachelor’s Degree with 7+ years of experience; Master’s Degree with 6+ years; or PhD with 2+ years of relevant experience.
• Proven experience as a Product Manager contributing to platform, infrastructure, or internal developer-facing products.
• Knowledge of Agile product management, product discovery frameworks (Lean, Dual-Track Agile, Jobs-To-Be-Done Framework, Continuous Discovery), and outcome-based roadmapping.
• Evidence of real user research and discovery practice — talking to users, testing assumptions, and changing direction based on what you learned.
• Strong understanding of Platform Engineering, DevOps, CI/CD, cloud platforms, infrastructure-as-code, and developer experience.
• Prior hands-on engineering experience or deep technical background in software delivery.
• Experience working with cross-disciplinary teams including Engineering, SRE, Security, and Architecture.
• Proven ability to engage engineering teams as a technical peer—can discuss architectural trade-offs, evaluate technical debt, and contribute to design discussions.
• Strong analytical, user empathy, and stakeholder management skills.
• Excellent communicator able to build trust, influence without authority, and align teams in a complex, matrixed enterprise environment.

Preferred:

• Experience in regulated industries (pharma, healthcare, finance) with familiarity in GxP, SOX, GDPR, or similar frameworks.
• Hands-on exposure to Platform Engineering models (internal developer platforms, golden paths, paved roads).
• Experience delivering Compliance-as-a-Platform or Security-as-a-Platform capabilities.
• Background working closely with Cloud Engineering, SRE, or DevOps organizations.
• Ability to manage competing priorities and navigate ambiguity while driving business outcomes
• Practiced in continuous discovery methods — opportunity solution trees, assumption mapping, lean experimentation — not just familiar with the concepts.

Why This Role Matters

This role directly enables faster, safer, and more reliable delivery of digital products across AbbVie. By treating platform capabilities as products, the Product Manager will improve developer productivity, reduce operational and compliance risk, and scale engineering excellence across the enterprise.

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our long-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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