at Google
Location
Sunnyvale, CA, USA; Boulder, CO, USA; Chicago, IL, USA
Compensation
$152k–$222k USD
Type
full time
Posted
2 days ago
Market range · company + function + seniority
p25 · target · p75 · n=199
Posted $222k · in the market band
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gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.
In this role, you'll be at the forefront of solving issues, acting as a technical consultant and advisor for Google Ads customers. You’ll leverage your troubleshooting skills to identify root causes, develop troubleshooting tools and solutions, and communicate effectively with audiences, from engineers to executives. You'll improve our products and processes by identifying trends and advocating for customer needs. This role offers a blend of technical problem-solving, customer interaction, and thinking, giving you the opportunity to own the customer experience and drive positive change in the evolving Ads ecosystem.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
The application window will be open until at least June 25, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
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