Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.
We’re looking for a results oriented Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.
Key job responsibilities
- Become a knowledgeable partner and leader on Amazon Advertising solutions
- Deliver the highest level of sales and customer service to our clients.
- Retain and grow revenue from existing advertisers.
- Drive deals to closure in a new business environment.
- Develop annual media strategies for growth based on overall advertiser goals and objectives
- Develop campaign strategies and audience engagement recommendations
- Evaluate success metrics and drive campaign performance using data
- Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy
- Educate advertisers on performance metrics, insights, and how to drive greater results
- Work cross-functionally with Senior Sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction
- 4+ years of performance in a client facing role including digital marketing and analytics experience
- Experience with problem solving and disruptive innovation, developing technology programs and working across customer organizations
- Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing
- Influence process improvement that scales broadly; inventing and simplifying within existing processes
- Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business
- Experience in programmatic strategy and implementation
- Experience using strong customer service, communication, and interpersonal skills, or experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience creating processes and improving tools with measurable impact on advertisers
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 85,800.00 - 150,100.00 USD annually