Sr. Analyst, Sales Operations

About the role:

Samsara is looking for a strategic and highly effective Senior Sales Operations Analyst to drive key operational projects and complex cross-functional workstreams within our enterprise sales organization. We are seeking people with a passion for helping others, who are eager to work in a fast-paced, dynamic environment and have a direct impact on our growth and the success of our enterprise sales team. 

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

Click here to learn more about Samsara's cultural philosophy. 

In this role, you will: 

• Own project objectives and milestones with minimal guidance, driving smaller-scope projects or complex cross-functional workstreams end-to-end.
• Own enforcement of sales processes and policies and proactively recommend ways to raise the standard for on-time, high-quality work across the team and function.
• Work within the Sales Operations team to devise and implement new solutions that solve complex project-level issues which may involve improvements and UAT for various tools used by the organization such as Salesforce and Zendesk.
• Understand how your workstreams and broader projects align with Samsara’s overall corporate goals. Proactively prioritize work across your own workstreams and coordinate efforts with other stakeholders.
• Understand core KPIs and recommend additional or adjustments to key performance indicators when appropriate, building on current feedback mechanisms.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally.

Minimum requirements for the role:

• Bachelor’s Degree
• 4+ years of proven experience in Sales Support, Sales Operations, or an equivalent analytical/operational role.
• Demonstrated ability to own project objectives and milestones with minimal guidance.
• Strong strategic and analytical skills, with an ability to deliver clear work-back plans for successfully completing workstreams.
• A high degree of ownership and accountability, with a track record of identifying and resolving project-level issues.
• Ability to prioritize work effectively across multiple workstreams and understand their fit within broader corporate goals.
• Experience working with CRM platforms (e.g., Salesforce).
• Strong written and verbal communication skills.

An ideal candidate also has:

• 3-4+ years of previous Sales Support, or equivalent, experience
• 3-4+ years working with Salesforce