At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google’s Conversation Designers leverage their knowledge of human language and communication to create seamless and natural interactions for digital systems across surfaces.
Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.
As a Conversation Designer, you’ll create conversational, voice-forward experiences across multiple surfaces, such as smart speakers, smart displays, auto, and more. You’ll work on multiple projects simultaneously, deal with cross-functional stakeholders, and provide feedback and direction to design work. Design work will include understanding product requirements and user context, and you’ll create flows, prompts, and multi-modal interaction patterns.
As part of Google Cloud’s Applied AI team, we are moving beyond traditional conversational interfaces to build a premier portfolio of Agentic-First platforms. You will lead the design of experiences where AI serves as a trusted teammate rather than a static tool. We address the industry’s most complex design challenges like trust, agency, and human-agent collaboration to deliver solutions that are not only technologically advanced but also ethical, accessible, and deeply impactful.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $188000 - $275000 (USD) + 20% bonus target + bonus + equity + benefits
Learn more about
benefits at Google.
Responsibilities
- Lead the conversational design of user interfaces and consumer experiences for Applied AI, ensuring interactions are natural, efficient, and follow established conversation design principles.
- Define the persona and voice for Gemini-powered agents, ensuring consistency across various platforms and industry sectors like Commerce, Food/QSR, and Auto.
- Design complex dialogue flows and error-handling strategies that allow agents to be proactive, goal-oriented, and capable of multi-step reasoning.
- Translate user needs and business requirements into intuitive conversational scripts and prompts that amplify people’s capabilities.
- Apply a systems-thinking approach to conversation, optimizing for AI's probabilistic nature and multimodal capabilities (e.g., transitioning smoothly between voice, text, and visual UI).
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in product design or UX.
- Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).
Preferred qualifications:
- Master's degree in design, human-computer interaction, computer science, a related field, or equivalent practical experience.
- 12 years of experience in product design or UX.
- 5 years of experience working in a cross-functional organization.
- 4 years of experience leading design projects.
- 3 years of experience working with executive leaders.