Amazon Extra Large (
AMXL) owns the
P&L and end-to-end (E2E) customer experience for large, heavy, and bulky products, consolidating strategy, analytics, tech, operations, warehousing, fulfillment, transportation, and delivery.
AMXL also offers special handling such as Room of Choice delivery, Haul-Away, and Installation/
Assembly, and operates in NA, EU, JP, and IN.
As the Senior Supply Chain Manager and single-threaded leader for First Mile planning, you will own the full current year inbound and fulfillment plan for North America (NA)
AMXL fulfillment centers (XLFC) and inbound cross docks (IXD). You will set how heavy and bulky inventory is placed and flows through the network, build the site and regional volume distributions the fulfillment strategy depends on, and mitigate constraint risks for storage, inbound, and outbound. Your plan ties directly to inventory weeks of cover, transportation capacity, and first and third party carrier strategy, and is committed at the most senior levels of the organization. If you want to own current year first mile strategy and see your plan steer real network decisions, this role is built for you.
Key job responsibilities
- Serve as the single-threaded leader for the North America (US and Canada)
AMXL First Mile full-year plan, owning every inbound cross dock and fulfillment center key metric at the weekly and site level from mid term plan through year end, and refresh each quarterly cycle.
- Own the full set of inbound and fulfillment metrics: site and regional volume distributions, ship units, inbound freight, processed receipts, inbound and outbound transfers, on hand inventory, and customer and vendor returns.
- Set inventory placement and inbound flow strategy across inbound cross docks including redistribution nodes for direct imports and third-party seller inventory, and fulfillment centers.
- Surface and mitigate site and regional risk for storage, inbound, and outbound capacity and inventory placement with consideration of weeks of cover, transportation capacity, and carrier strategy.
- Drive leadership alignment to lock challenging yet achievable quarterly commitments and gain approval of the optimal plan, owning the handoff to finance, transportation, and planning teams.
- Invent and simplify planning mechanisms, models, and automation that streamline forecasting, validation, and data transfer across all time horizons.
- Develop plan-over-plan metric bridges and communicate strategy, changes, risks, and trade-offs clearly to senior leadership.
A day in the life
You own the full-year inbound and fulfillment plan for every US and Canada
AMXL inbound cross dock and fulfillment center, so you start where strategy and risk meet: reading demand, weeks of cover, and capacity signals to optimize the flow of inventory and mitigate risk related to storage, inbound, or outbound capacity. You shape inventory placement and site-level distributions, partner with science, finance, transportation, and operations to pressure-test inputs, and align leaders on the trade-offs. Across the cycle you lock the commitments that drive carrier and capacity strategy and invent mechanisms that sharpen the next plan.
About the team
AMXL's Long Range Planning team owns the quarterly and full-year plan for
AMXL's end-to-end supply chain: inbound, fulfillment, middle mile, last mile, delivery, and reverse logistics. We set challenging but achievable targets and turn strategy into a plan committed at the most senior levels that steers every vertical. Our mission is to benchmark a world-class heavy and bulky supply chain in customer experience, speed, sustainability, and cost. The team influences supply chain across every mile and time horizon, leading strategic decisions across supply chain planning, finance, science, transportation, and operations.
- 5+ years of program or project management experience
- 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, Tempe - 115,400.00 - 160,000.00
USD annually
USA, CA, San Diego - 115,400.00 - 160,000.00
USD annually
USA, GA, Atlanta - 115,400.00 - 160,000.00
USD annually
USA, TN, Nashville - 103,900.00 - 148,400.00
USD annually
USA, WA, Bellevue - 115,400.00 - 160,000.00
USD annually