Strategy and Operations Senior Manager, Google Customer Solutions

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $186000 - $270000 (USD) + 20% bonus target + bonus + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Drive projects, identify and assess strategic opportunities, and influence executive-level decision making by providing data-driven insights and recommendations on potential options, risks, and upsides to support business growth.
• Identify and address systemic business issues through innovative, creative solutions. Navigate ambiguity and translate undefined problems into plans.
• Build relationships with executive stakeholders, influencing and aligning groups on solutions that drive business growth.
• Serve as a trusted advisor leveraging knowledge of internal systems and industry trends to inform decision making.
• Set the strategic direction for the team, aligning team goals with broader organizational objectives and driving cross-functional collaboration to achieve results.
  

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 8 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, or corporate advisory, or 6 years of experience with an advanced degree.
• 4 years of experience working with executive stakeholders.
  

Preferred qualifications:

• MBA or Master's degree.
• Experience collaborating with multiple stakeholders across organizational boundaries.
  
• Experience in advertising, consultative sales, business development, or a digital media environment for an organization.
• Excellent communication and presentation skills with the ability to take ambiguous topics and turn them into compelling narratives for different audiences.
• Excellent problem-solving skills combined with business acumen.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; San Francisco, CA, USA; Mountain View, CA, USA.

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.