Product Manager, Delivery and Fulfillment

This role will develop product strategies, identify opportunities, and design solutions that set the standard for Apple’s Delivery & Fulfillment initiatives and representing the future of digital retail. This role will require significant partnership with teams across Apple, including Apple Store Online teams, Marketing, Operations, Marcom, Finance, and various Engineering teams. Success in this role will include delivering timely and seamless omni-channel experiences for our customers.

Develop multi-year strategies, roadmaps, and plans to achieve business objectives.
Drive product discovery, requirements, and delivery of new capabilities.
Communicate ideas, plans, and program status to senior partners and executives.
Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.

7+ years Product Management and Project/Program Management experience driving e-commerce or consumer digital experiences
Ability to dive into technical details and designs including web technologies, large-scale service architectures, and app platforms
Ability to communicate effectively, across all levels of the organization, including the ability to communicate technical concepts to non-technical audiences
BA/BS in Computer Science or a technical degree, or 7+ years of relevant professional experience

Experience defining and delivering customer experiences related to Delivery and Fulfillment programs, for customer-centric experiences across all physical and digital channels
Experience working with external partnerships and cross functional teams to drive requirements and align on solutions to provide the best possible customer experience and technology
Ability to lead significant digital transformations, including adopting new technology platforms and defining operational processes
Possess strong technical skills with the ability to dive into architecture and designs in order to partner with solution architects and engineering teams
Capable of moving from high-level conceptual ideas to detailed, systematically organized plans and implementations
Proven ability to translate complex information into concise, and compelling narratives appropriate for different stakeholders, fostering alignment across all organizational levels
Demonstrates Apple’s values of inclusion and diversity in daily activities, helping create an environment by respecting differences and having a curiosity to learn.

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.

Apple is looking for an experienced Product Manager to join the Apple Store Online Product Team to lead some of Apple Retail’s most significant growth initiatives. This team is responsible for building seamless, personalized, and innovative digital commerce experiences and capabilities for all our online customers. This is a technical role that links between business, design, and engineering to bring to life incredible products for our customers.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $172,100 and $305,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.