Director, Sales Operations & Strategy, Education

The Opportunity

This Director role is responsible for Sales Strategy and Operations for our Worldwide Education business in the C&P (Creative & Productivity) B2B Sales & GTM organization. You will partner with sales leadership to convert data into actionable insights. You will lead internal sales processes and operational efforts to increase sales efficiency. As a trusted senior advisor, you will focus on sales performance reporting, accurate forecasting, and cross-functional initiatives that boost sales efficiency. You will also manage territory, sales targets, and annual planning. This strategic position drives the execution of the Education business’s go-to-market strategy.

This role works closely with sales, marketing, finance, and product teams to find performance gaps and prioritize initiatives. It ensures progress on the highest-impact growth opportunities. Reporting to the Senior Director, this role needs strong business intuition, analytical skills, and executive presence. The role also requires leading a team and influencing senior leaders in a fast-paced, high-growth environment. We are passionate about the impact this new hire will have.

What You'll Do

• Serve as the trusted advisor and thought partner to Head of Sales
• Provide analytical thought leadership, build meaningful business insights, establish strategic operational priorities, and develop and allocate key performance metrics
• Drive & support planning efforts covering sales strategy, quota setting, team structure and territory assignments.
• Lead analysis to understand business performance and important metrics
• Support goals setting, tracking, and performance measurement of the business
• Analyze and manage financial performance against annual plan
• Lead sales pipeline and forecast management process, working to ensure forecast accuracy and overall pipeline health
• Lead and develop a high-performing Strategy & Operations team, encouraging strong analytical rigor and operational excellence

What you need to succeed

• 10+ years of proven experience managing an outstanding, complex Sales Operations function supporting aggressive revenue growth. Capable of managing a team responsible for supporting $1B+ of revenue. MBA or equivalent experience preferred.
• Candidates must have a proven track record of success in providing strategic mentorship and operational oversight in Sales Operations within a complex technology sales environment.
• A proven ability to develop tactical initiatives that improve sales efficiency and performance. Background of introducing innovative performance metrics and improvement programs.
• Highly entrepreneurial and able to operate independently with minimum supervision.
• Driven to deliver outcomes; consistent success in reaching and exceeding revenue targets.
• Experience in a subscription revenue environment.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. 

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

 

Expected Pay Range:

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $159,900 -- $325,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

 


In New York, the pay range for this position is $225,100 - $325,900


At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.