Senior Operations Supervisor

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Manufacturing

Job Sub Function:

Manufacturing Product & Packaging Operations

Job Category:

People Leader

All Job Posting Locations:

West Palm Beach, Florida, United States

Job Description:

JOB SUMMARY

The Senior Operations Supervisor is responsible for end-to-end operational leadership of the West Palm Beach (WPB) site, overseeing Warehouse, Stockroom, Order Fulfillment, Pack & Label, System Integration Testing, and production support activities. 
 
This role ensures safe, compliant, and efficient execution across multiple functions and shift structures, delivering on performance expectations for service, quality, productivity, and inventory accuracy. The Senior Supervisor serves as the site-level integrator, driving cross-functional alignment across Operations, Planning, Quality, Engineering, and Procurement while supporting global service and production needs. 
 
The role is accountable for building and sustaining a high-performing operation through strong leadership, standardization, and continuous improvement, ensuring consistent, high-quality execution across all operational areas. 

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

DUTIES & RESPONSIBILITIES

o In accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position:

o   Provide end-to-end leadership of site operations across all functional areas; supervise multi-functional teams across multiple shifts.

o   Responsible for the technical and professional development of the inventory control team and ensuring the requisite resources and skills sets are available and developed to meet current and future business needs. Support the manufacturing organizational model and alignment with future needs.

o   Recruit, develop, train, and retain high-performing leaders and individual contributors to achieve business objectives.

o   Support onboarding and upskilling of employees to build a flexible, capable workforce.

o   Coordinate with engineering, planning, and quality teams to support NPI and process improvements.

o   Ensure inventory accuracy and transaction integrity within ERP systems 

o   Drive on-time order fulfillment and material availability 

o   Lead daily tier meetings and ensure effective communication across shifts and departments.

o   Maintain a safe and organized work environment, ensuring adherence to safety and ESD protocols.

o   Identify and implement opportunities for operational efficiency and continuous improvement.

o   Investigate product quality concerns and work closely with Quality Assurance and team members to resolve any problems.

o   Ensure engagement in all internal and external audit programs such as Corporate, notified body and FDA audits.

o   Ensure that direct reports are compliant with all training requirements.

o   Champion and support site Lean activities including cost-reduction initiatives, kaizen events to eliminate waste, and leading the 6S program.

o   Resolve operational issues and conflicts promptly to minimize disruptions to business activities and ensure on-time delivery to customers.

o   Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.

o   Performs other duties assigned as needed.

EXPERIENCE AND EDUCATION

• Bachelor's degree (B.A.) or equivalent in a technical or business discipline. Appropriate work experience may be a substitute.
• Six (6) years of experience in a regulated, manufacturing environment.
• Three (3) years of people management experience.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES and AFFILIATIONS

o   Experience in the Medical Device industry or alternate regulated industry

o   Strong understanding of manufacturing or production operations, to include knowledge of lean manufacturing principles and quality systems

o   Knowledge of GMP / GDP and traceability requirements

o   Excellent leadership, communication, and problem-solving skills

o   Strong communication and problem-solving skills

o   ERP systems experience; SAP experience is preferred

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . Internal employees contact AskGS to be directed to your accommodation resource.

 

 

Required Skills:

 

 

Preferred Skills:

Agile Manufacturing, Consulting, Detail-Oriented, Developing Others, Give Feedback, Good Manufacturing Practices (GMP), Inclusive Leadership, Leadership, Package and Labeling Regulations, Package Equipment, Package Management, Performance Monitoring, Plant Operations, Product Packaging Design, Quality Assurance (QA), Safety-Oriented, Sustainability, Sustainable Packaging, Team Management