Strategic Account Manager – ImmunoDiagnostics

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

A Day in the Life:

The Strategic Account Manager is responsible for maintaining and growing reagent revenue across a defined group of laboratory accounts within the ImmunoDiagnostics Division (IDD). This role focuses on retaining, defending, and expanding business within Reference Labs, Hospitals, and Health System Laboratories.

This individual will lead both the development and execution of account strategies related to Autoimmunity and Allergy portfolios within their assigned territory. A key component of the role includes conducting regular Customer Business Reviews in partnership with internal commercial teams to identify and act on growth opportunities and optimize laboratory utilization.

The Strategic Account Manager serves as the primary liaison between customer stakeholders—including procurement, laboratory leadership, medical directors, and outreach teams—and IDD commercial partners such as Regional Managers, Health System Executives, Strategic Account Executives, and Technical Sales Specialists.

A strong understanding of the laboratory diagnostics industry, strategic sales methodologies, and the ability to communicate clinical value propositions is essential for success in this role.

This is a field-based position with travel across Illinois, Wisconsin, Minnesota, and Iowa.

Keys to Success:

Education:

• Bachelor’s degree required (Life Sciences or Business preferred).

Experience:

• 5+ years of success in complex diagnostics or medical device sales, with a track record of managing large health system or reference lab accounts.

Knowledge, Skills, and Abilities

• Proven success in diagnostics or medical device sales environments.
• Strong strategic selling and account management skills.
• Excellent communication and cross-functional collaboration abilities.
• Demonstrated ability to influence without direct authority.
• Strong business acumen and understanding of U.S. healthcare market dynamics.
• Ability to analyze and synthesize complex information to support customer needs.
• Commitment to Thermo Fisher Scientific’s Corporate Compliance culture.
• Embodies the 4I Values: Integrity, Intensity, Innovation, and Involvement.

Additional Requirements

• Ability to travel up to 75% within the assigned territory.
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to pass a comprehensive background check, including a drug screening.

Compensation and Benefits

The salary range estimated for this position based in Illinois is $80,000.00–$105,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards