Supervisor, Biologics Operations - Lilly Medicine Foundry

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Job Position Overview:

The Supervisor provides leadership and direct management to the process operators in the Medicine Foundry operations group. The Supervisor is the management representative on shift. The Manufacturing Supervisor actively supports and oversees start-up activities to bring manufacturing equipment into service. The Supervisor leverages knowledge on their team and educates the team on the proper operation of the facility. This role requires domestic and international travel to collaborate, train, and learn from sites that currently produce APIs.

Upon completion of the project phase, the Supervisor oversees the production of API molecules. The Supervisor ensures the team consistently employes a safety-first, quality-always approach while managing a production process that encompasses diverse unit operations and manufacturing skills.

Responsibilities:

The Supervisor is responsible for overseeing the safety and quality of products and compliance of equipment and buildings. They assist in delivering the production schedule and supervise process operators in the Lilly Medicine Foundry business. As a Process Team member, the Supervisor will provide initial management responses to events and manage employee relations for all shift personnel. Additionally, they will be part of the Foundry production and building management teams, sharing responsibility for meeting production targets. In line with the job outlined above, the following are typically the key tasks that would be expected of the role:

• Responsible to enforce adherence to compliance requirements (safety, quality, and environmental) and appropriately escalating any adverse events. 
• Overseeing operation of processes and equipment according to batch records, user manuals, design parameters, standard operating procedures, and work instructions to meet production schedule.    
• Oversee monitoring, testing, cleaning, and operation of area equipment and systems. Ensure all systems are in good operating condition and maintained per applicable requirements.
• Serve as a key leader for site safety culture, promoting compliant operations and positive safety behaviors. Lead by example and promote accountability at all levels.
• Provide technical leadership for troubleshooting and reaction to process upsets, integrating operator input and escalating as appropriate.
• Follow all applicable procedures for safety event reporting and documentation. This includes following appropriate spill response procedures, escalation of issues, and initiating Emergency Response procedures as needed.
• Follow all applicable procedures for quality event reporting and documentation. This includes entry/completion of GMP deviation records, interface with Quality Assurance, and escalation of issues as needed.
• Oversee communication between shifts regarding the status of area operations and addressing any issues/problems that have occurred at shift passover.
• Participating in daily shift huddles/meetings to understand and set expectations for daily operational goals.
• Lead and make assignments for building and area operations such as safety audits, procedure coordination, housekeeping, and continuous improvement projects.
• Ensure all area personnel follow cGMP practices, safe work habits, plant dress code, hygiene standards, and housekeeping requirements unique to the work area and job classification.
• Enforce use of specified company-supplied personal protective equipment (PPE) (e.g., hair and beard coverings, lab coats or gowns, safety shoes, safety glasses, hard hats, etc.) as required.  
• Responsible for the effective deployment of operators to meet production schedules, maintaining adequate cover for Emergency Response Teams, managing holiday and overtime levels across process and production operators, timecard and coding for process operators.
• Responsible for individuals’ performance on shift, managing employee relations and completing annual performance management processes.
• Ensure that all shift members are appropriately trained, and that operating procedures and training material are available and current.
• Partner with area Associate Director to understand Foundry strategy and future production needs. Represent and support this strategy in conversations with shift members.
• Manage collaborations, both formal and informal, between the shift and functional support groups such as maintenance, engineering, analytical laboratory, and Technical Support.

Basic Requirements:

• HS Diploma/GED
• API supervisory experience required.
• 5+ years experience directly supporting/supervising a manufacturing operation, preferably in a GMP and/or biologics/biotechnology processing environment.
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.

Additional Skills/Preferences:

• Bachelor’s or Associate's Degree in science, engineering, or technical field
• Previous experience in facility/area start-up environments Previous experience in pharmaceutical manufacturing operations
• Experience with single use technology platforms for media and buffer preparation, including operation of single-use mixing systems and membrane-based filtration assemblies in a GMP environment
• Experience with upstream bioreactor operations using single-use bioreactor (SUB) systems, including inoculum expansion, cell culture scale-up, and oversight of seed train processes in a biologics manufacturing environment
• Experience with downstream purification operations using single-use technology, including depth filtration, tangential flow filtration (TFF), viral inactivation/filtration, and single-use chromatography systems for API capture and polishing
• Demonstrated leadership experience
• Skills in providing/receiving feedback and creating employee development plans
• Basic computer skills (desktop software) are required.
• Solid understanding of FDA guidelines and cGMP requirements.
• Knowledge of lean manufacturing principles
• Ability to work with a team, make independent decisions, and influence diverse groups.
• Ability to instill teamwork within the shift and demonstrate key interpersonal skills.
• Ability to communicate verbally and in writing to various audiences, particularly one-on-one coaching and feedback with direct reports.
• Excellent interpersonal, written and oral communication skills
• Strong organizational skills and ability to handle and prioritize multiple requests.
• Strong technical proficiency and ability to train and mentor others.

Additional Information:

• Position Location: US: Lebanon IN Lilly Medicine Foundry, initial location in Indianapolis, IN during pre-startup phase
• Travel Percentage: 10%
• Must be able to work a rotating 12-hour shift
• May be required to provide support outside of normal working hours including nights, weekends, and holidays.
• Ability to travel to other Lilly locations for training purposes

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$35.33 - $51.83

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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