Field Engineering Manager, Field Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As an Amazon Field Engineering (FE) Manager, you will manage a team that provides full life-cycle support to AWS Leased/Owned Data Centers from design inception through site improvement and maintenance. Your team will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to expand and support our large and growing portfolio.

Key job responsibilities
• Hire, coach, and develop employees that demonstrate Amazon Leadership Principles.
• Manage team and individual performance, including promotions.
• Create and improve metrics, driving efficiencies in repeatable work.
• Apply high judgement to make trade-offs on competing business needs.
• Establish strategic direction of the Cluster and Regional APJC team, and influence roadmaps of technical or business partner teams.
• Identify resource requirements and gaps, establishing a regional team roadmap to success.
• Work directly with partner teams to implement new and improve existing processes and procedures, within their region and propagate globally where necessary.
• Drive strategic communication, provides a technical strategy with limited guidance within their assigned Region.
• Identify risks and complexity to unblock engineers and partner teams.
• Drive team timeliness, quality, operational stability and success meeting customer requirements/business objectives. Can identify where to simplify, optimize, and reduce overhead.
• Establish and/or streamline metrics, development, engineering, test, and operational excellence best practices. Share best practices with peers.
• Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design)


A day in the life
You will interact with different teams responsible for all aspects of data centers. You will prioritize your team’s activities to support data center capacity, availability, efficiency, and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. - Bachelor's degree or above in Electrical or Mechanical Engineering
- 1+ years of engineering team management experience - Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
- Experience developing solutions and executing plans on complex projects
- Experience with fast-track project design/build or with multiple significant project upgrades
- Excellent leadership and problem-solving skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Herndon - 136,000.00 - 184,000.00 USD annually