Program Manager I, Supply Chain, Technical Infrastructure

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

The Global Infrastructure Group (GIG) is responsible for driving optimal fulfillment and transforming Google’s fleet by balancing and shaping demand intent from our product areas, deployment decisions for new technology, and supply capability across data centers, networking, and machines.

GIG Order Management serves as a central funnel for demand ingestion and is tasked with improving product area ordering experience, managing order dependencies, owning capitalization governance, and reducing planning interrupts.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $108000 - $153000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Coordinate and deliver program communications in close collaboration with program stakeholders, including metrics progress, meeting notes, meeting AIs, decision/escalation logs, newsletters, and websites.
• Author a stakeholder map that specifies who is impacted by, and who influences, program outcomes in close collaboration with program stakeholders.
• Drive PgM efforts across various programs focused on team-level projects.
• Oversee and execute tasks to enable successful end-to-end ordering, planning, and optimization of the fleet's deployment actions, including troubleshooting issues, identifying risk areas, and driving resolution for successful outcomes.
• Serve as a team point of contact for status and processes as related to order management functions.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 1 year of experience in program or project management.
• Experience in coordinating cross-functional initiatives or process development within a supply chain, operations, or engineering organization.
• Experience in one of the following: supply chain management, demand planning, logistics, agreement manufacturing, or product quality.

Preferred qualifications:

• Master's degree.
• Demonstrated analytical, problem-solving, organizational, and project management skills, with a high attention to detail.
• Adept people communication skills with both highly technical and non-technical partners.
• Strong performance in prior roles, with increasing levels of responsibility and independence.
• Proven history of client services engagement with passion for customer service.