at Upstart
Location
Columbus, OH, USA
Compensation
$53k USD
Type
full time
Posted
10 months ago
Market range · function + seniority
p25 · target · p75 · n=800
Posted $53k · well below market
Posting health
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About Upstart
At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.
As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.
We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you.
If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.
The Team:
Upstart's Loan Processing team helps borrowers move through the lending process accurately, efficiently, and with confidence. The team reviews loan applications, validates documentation, and partners across Operations, Quality, and Training to ensure every file is processed with quality, accuracy, and compliance at the forefront.
As a Senior Loan Processor, you'll independently manage a pipeline of loan applications from processing through closing coordination and post-close documentation with limited day-to-day guidance. You'll apply sound judgment to resolve more complex processing scenarios while balancing quality and timeliness, and following established policies. As you build experience, you'll take on increasingly complex loan files and contribute ideas that improve day-to-day team workflows.
How you’ll make an impact
Minimum Qualifications
Preferred Qualifications
Position location This role is available in the following locations: Columbus, OH (Easton office)
Time zone requirements The team operates on the East coast time zone.
In-Office requirements. You will be required to work from the Columbus, Ohio (Easton) office 2 days per week. The in office days for this team are Wednesday and Thursday.
Shift time requirements: You must be able to adhere to a Tuesday - Saturday or Wednesday - Sunday work schedule aligning to one of the below shift times.
#LI-Entry
This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law.
What you'll love
At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:
For roles based in Canada, please note that we are not currently able to hire in Quebec.
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com
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