Sales Operations Lead - Aviation, Amazon Leo

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.

This position serves as the operational right hand to the Aviation Sales Leader within the Leo B2B Commercial Sales organization. Operating as the de facto COO for the Aviation team, this role enables the sales leader to make data-driven decisions, look around corners, and drive predictable business outcomes.
The Field Sales Operations Lead will be responsible for the full operational lifecycle of the Aviation business - from revenue reporting and forecasting to strategic planning and cross-functional partnership. This is a high-visibility role that requires both analytical rigor and strategic business acumen, with direct influence on the trajectory of the Amazon Leo's Aviation business.

Key job responsibilities
Revenue Operations & Financial Management
• Own all aspects of revenue reporting, analysis, and financial management for the Aviation team, ensuring timeliness, completeness, and accuracy
• Develop and deliver business insights encompassing key metrics reviewed with the Aviation Sales Leader and Leo B2B Sales leadership team to inform decisions and drive action
• Lead revenue forecasting cadence - delivering weekly, monthly, and quarterly forecasts with clear assumptions and variance analysis
• Drive pipeline inspection and management processes to ensure pipeline hygiene and coverage ratios align with business targets
Territory Design & Quota Deployment
• Lead territory planning, account segmentation, and quota development for the Aviation team
• Partner with Finance and Compensation teams to design and deploy Account Manager quota plans
• Manage headcount tracking and planning in support of hiring objectives
Rhythm of Business & Strategic Planning
• Design, develop, and own the full Rhythm of Business cadence for the Aviation team - including MBR, QBR, and annual planning cycles
• Author strategic vertical narratives and lead the formulation and delivery of Quarterly Business Reviews
• Facilitate Monthly Business Reviews with clear operational insights, trends, and recommended actions
• Coordinate OP1/OP2 planning activities, narrative development, and goal-setting processes
Strategic Partnership & Cross-Functional Leadership
• Serve as the strategic thought partner to the Aviation Sales Leader - providing data-backed recommendations, identifying risks early, and helping the leader look around corners
• Partner cross-functionally with Finance, Legal, Accounting, Tax, Service Teams, Marketing, and Partner organizations to deliver on business objectives
• Coordinate with corporate teams to influence roadmap for enhanced business intelligence, CRM tools, and operational processes
• Evaluate and recommend new ways of managing business operations that can accelerate Leo's growth in Aviation
• Represent the Aviation Team in cross-team strategic initiatives and planning forums

About the team
As a member of the Leo Sales Planning & Compensation (SPC) team, you will be working alongside a group of sales operations professionals to support the Leo B2B Commercial Sales organization. In addition to designing and administering Sales Compensation for the organization, the team also provides end-to-end sales operations support to our sales teams and leaders.

In this role, you will be working with Leo sales team members, as well as related functions including finance, legal, accounting, tax, the Deal Desk, Sales & Partner Products, and more. - 10+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent - Experience presenting to senior leadership
- Master's degree or equivalent
- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, or experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
- 5+ years of Space Vehicle/Satellite Operations, Space Communications or related industry experience
- Experience partnering with senior leaders to deliver results

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 133,900.00 - 181,200.00 USD annually
USA, WA, BELLEVUE - 133,900.00 - 181,200.00 USD annually