Program Manager, Fresh Food Production & Manufacturing

In this role, you will help run strategic operations programs across our food production facilities, supporting cross-functional initiatives from concept through delivery. You will help build scalable processes and operating standards, work with analytics teams to maintain dashboards and reporting that track facility performance, and coordinate with site teams and business partners to improve safety, quality, labor productivity and cost. You will prepare program updates and surface risks and recommendations to your manager and program leads.

The ideal candidate is an organized program manager who stays effective in ambiguity, communicates clearly, and brings a bias for action. Experience in manufacturing, food production or multi-site operations is a plus. What matters most is your ability to help manage cross-functional programs, use data to make decisions, and deliver results in a fast-paced environment.

Key job responsibilities
Support cross-functional operations programs across the facility network, owning defined workstreams from planning through delivery.
Track program milestones, dependencies and action items, and keep partners aligned on status and next steps.
Help build and maintain operating standards, process documentation and playbooks that site teams can run against.
Partner with analytics teams to maintain dashboards and reporting that track safety, quality, labor productivity and cost.
Pull and review facility performance data to spot trends, flag issues early and recommend corrective actions.
Coordinate with facility leadership, food safety and quality, engineering and other partners to execute initiatives on the ground.
Prepare program updates and summarize risks and recommendations for your manager and program leads.

About the team
Worldwide Grocery Stores (WWGS) is seeking a Program Manager I to support strategic programs for fresh food production. We are a team of program and project managers who drive operational strategy and performance across a growing network of food production facilities, including kitchens and bakehouses. You will work alongside facility leadership, food safety and quality, engineering, category management, store operations, finance and tech teams, as well as third-party vendors, to help improve safety, quality, labor productivity and cost, and to build the capabilities that support network growth. - 2+ years of program or project management experience
- Bachelor's degree in relevant field, or 2+ years of industry work experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Experience working in a physical store
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience with Six Sigma tools and Lean techniques
- Experience working cross functionally with tech and non-tech teams
- Experience using data and metrics to determine and drive improvements

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NJ, Jersey City - 66,300.00 - 107,100.00 USD annually